Refund and Returns Policy

Avrini Return and Refund Policy

At Avrini, we are committed to providing high-quality products and ensuring customer satisfaction. If you are not completely satisfied with your purchase, our return and refund policy is here to help.

Returns

1. Eligibility for Returns

• Items must be returned within 15 days of the delivery date.

• Items must be unused, unworn, and in the same condition that you received them.

• Items must be in the original packaging with all tags and labels attached.

• Certain items, such as perishable goods, custom products, and personal care items, are not eligible for return.

2. Return Process

• To initiate a return, You will find a Return and Refund option in Order Return page.

• Provide your order number, reason for return, and photos of the item if it is damaged or defective.

• Our team will provide you with a detailed return instructions.

3. Return Shipping

• Customers are responsible for return shipping costs unless the item is damaged or defective.

• We recommend using a trackable shipping service or purchasing shipping insurance for items over $75. Avrini is not responsible for items lost during return shipping.

Refunds

1. Refund Process

• Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will be applied to your original method of payment within 5-7 business days.

2. Partial Refunds

• Partial refunds may be granted for items that are not in their original condition, are damaged, or have missing parts not due to our error.

• Sale items will be refunded at the sale price.